Privacy Policy

Last Updated: 02/05/2023

Your privacy is important to us at Designer Factories (“we,” “us,” or “our”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website and services. By accessing or using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1. Personal Information: When you use our website or make a purchase, we may collect personal information such as your name, email address, shipping address, phone number, and payment information.

1.2. Usage Information: We collect data about your interactions with our website, including your browsing history, the pages you view, and your preferences. This information helps us improve our services and tailor your shopping experience.

1.3. Cookies: We use cookies and similar technologies to enhance your user experience, track your preferences, and collect information about how you use our website. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

2.1. We use the information we collect for the following purposes:

• To process and fulfill your orders, including payment processing, order confirmation, and shipment tracking.

• To communicate with you, provide customer support, and respond to your inquiries and requests.

• To improve our website, products, and services, based on your feedback and usage patterns.

• To send you marketing communications, promotions, and updates, with your consent.

• To comply with legal obligations and protect our rights and interests.

3. Information Sharing and Disclosure

3.1. We do not sell, trade, or rent your personal information to third parties without your consent. However, we may share your information with trusted service providers and partners who assist us in delivering our services, such as payment processors and shipping carriers.

3.2. We may disclose your information to comply with legal obligations, respond to lawful requests from government authorities, protect our rights, privacy, safety, or property, and enforce our Terms and Conditions.

4. Your Choices

4.1. Access and Control: You can access, update, or delete your personal information by logging into your account on our website. You can also contact us to request access to or correction of your data.

4.2. Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or contacting us directly. Please note that even if you opt out of marketing emails, you may still receive transactional emails related to your orders.

5. Data Security

5.1. We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes encryption, access controls, and secure data storage.

6. Children’s Privacy

6.1. Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us, and we will take appropriate steps to remove it.

7. Changes to this Privacy Policy

7.1. We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on our website and update the “Last Updated” date at the top of this Privacy Policy.

8. Contact Us

8.1. If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us using the contact information provided on our website.

Thank you for trusting Designer Factories with your personal information. We are committed to protecting your privacy and providing you with a secure and enjoyable shopping experience.